Insights

Ideas for Building Better Operations.

Notes on vertical SaaS, industry-specific software, and what it takes to run complex operations on connected systems instead of scattered tools.

Vertical SaaS

What Is Vertical SaaS? A Guide to Industry-Specific Software

Vertical SaaS is software built for one industry, not every industry. Here's what that actually means, and why it matters for how a business operates.

6 min read·Read article →

Business Software

Industry-Specific Software vs Generic ERP: What's the Difference?

Generic ERP tries to fit every business. Industry-specific software starts from how your industry actually works. Here's how to tell them apart.

7 min read·Read article →

Operations

Why Complex Businesses Outgrow Disconnected Software

Projects in one tool, inventory in another, service in a spreadsheet. Here's why that setup breaks down as a business grows, and what replaces it.

6 min read·Read article →